SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4NewStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.4newstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
area пришёл московскую in goods within 12 days. very soft shoes. the wide leg. size slightly somewhat big 42 long. light, summer. super! shop thank you!!!
cost really good
israel 10 days before fast shipping shoes and excellent.
very nice and comfortable shoes. This is my second one. Supplier ship very fast. Highly recommended
Delivery was fast, nice shoe & as description, perfect size, thanks to the store.
shoes are good 44 russian but заказывал 10, are not much. not much think разносятся. put socks gift поразмеру socks, подошли good wife.
nice but the size not suitable ,size 12.5 the same as 45 not 47 , I advise for small size not for large size
for this price it's the best quality genuin lether. i'm very happy about them. greate store.
received the goods. until meryl male. promptness thanks for delivery! померяем дополню feedback.
this is amazing shoes. size is real. and free gift included. Thank you. Shoes are very comfy. like nothing on your leg. Also fits wide leg very well. real leather.
Excellent
less shipping 2th weeks. shoes, sole thin, походишь камням not on, used to take office 1 business day wear, normal. right size table.
verygood
store super, quality worthy, did not expect it very fast. thank you!
These were very good quality and sized right too. I love the softness of the leather. Great product from this company!
Good quality leather shoes. Nice and light. My husband says, they feel comfortable, too! Received black socks as a gift. Well packaged and fast delivery. Thank you Seller! Highly recommend this Seller!!!
ok
Good quality, sizing accurate.
Ok i 've received this product. thank you.
Fast shipping. high quality. there is a small smell. soft and comfortable. 43.5 took 11.5. dovolen. spasibo store. I recommend. v gift put socks c/b. thank you.
Shoes nice my br other love them
Zamovlyayu suddenly. Super VZUTTYA for прийнятну зручне tsіnu. Table rozmіrіv vіdpovіdaє dіysnostі. I recommend!
Product came very quickly, 12 days before St. Petersburg. packaged well, as a gift socks just for my wife. quality is ok.
I really like this shoes they are high quality very soft I like them so much I'm going to order another pair different color